A Brief History of T-Mobile
T-mobile is one of the largest companies that provide wireless voice and data communication all over the world. It is Germany’s first mobile phone network which established in 1985 named “Deutsche Bundespost Telekom”. In 1995 it is renamed as Deutsche Telecom. In the year 1996, it began to privatize and renamed its final name as T-mobile.
Presently, the T – mobile Company establishes their network in ten European countries as well as The United States. Besides these, Puerto Rico and the US Virgin Islands are also covered by this mobile company. Globally the number of subscribers already exceeds 150 million. That’s why; it becomes the tenth largest mobile phone service provider. It is also the fourth multinational company after the India’s Airtel, Spain’s Telefonica and The UK’s Vodafone.
In 2009, the subscribers of this company lost their ability to make any call or send a message. They even lost their ability to receive calls as well. This problem mainly aroused in high populated areas. A majority of the customers were not able to use these services when the network capacity were overloaded. Initially they denied that service interruption saying that there might have some error in user’s mobile phone or SIM card. But, after a lot of pressure from the Dutch Media and its customers via t-mobile customer service numbers, they admitted their faults. The company confirmed this error via Twitter and announced that five percent of their users are being affected by this problem. They stated this software error as a capacity problem on its 3G network. They were under pressure from several customer interest groups. Then, the company came back with a cash back settlement offer for all customers. At last they invest 10 million Euros to upgrade their network which completed at the end of first quarter of 2011.
There are some variety of plans and services offered by T-Mobile. Contract-free Simple Choice Plan is the most commonly used plan. In March 2013, the company introduced “UnCarrier” which was a new efficient plan targeting new customers. It was basically an initiative to attract new users with reduced fees and other facilities. In July 2013, it introduced another plan for existing customers as an opportunity to upgrade their phone up to two times per year called “Jump”.
Now T-Mobile US is planning to deploy some LTE features for their customers. But, it did not disclose its secrets. The users have to wait for LTE Advanced technology that can be a collection of new features and extra functions rather than a common network technology. For further inquiry, t-mobile customer service number is always ready for your assistance.